BLender last version is not opening. 2.83 #78554

Closed
opened 2020-07-02 23:35:04 +02:00 by Alejandro · 22 comments

System Information
Operating system: windows 10 Pro
Graphics card: NVIDIA GeForce GTX 1080
running with a AMD Ryzen Threadripper 1950X-16 Core 3,4 GHz
64.0 GB RAM

Blender Version
Broken: blender-2.83.0-
Worked: That was working until today
Short description of error

I was running a dynamic simulation for a piece of candy falling into a liquid, once I finished and tried to open a new file, the blender didn't start again.

I have tested multiple things, like downloading newer graphic card drivers. Tried the repair option on the installer, tried deleting cache and TEMP files in my computer

tried reinstalling, tried downloading the new 2.83.1. LTS and nothing of that has worked

please help!!!! I have started a blender course and I am not able to continue

**System Information** Operating system: windows 10 Pro Graphics card: NVIDIA GeForce GTX 1080 running with a AMD Ryzen Threadripper 1950X-16 Core 3,4 GHz 64.0 GB RAM **Blender Version** Broken: blender-2.83.0- Worked: That was working until today **Short description of error** I was running a dynamic simulation for a piece of candy falling into a liquid, once I finished and tried to open a new file, the blender didn't start again. I have tested multiple things, like downloading newer graphic card drivers. Tried the repair option on the installer, tried deleting cache and TEMP files in my computer tried reinstalling, tried downloading the new 2.83.1. LTS and nothing of that has worked please help!!!! I have started a blender course and I am not able to continue
Author

Added subscriber: @westter

Added subscriber: @westter

Added subscriber: @ronsn

Added subscriber: @ronsn

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

@westter Could you provide a .blend file where that happens? And also (maybe obvious, but sometimes it's not) did you restart your computer?

@westter Could you provide a .blend file where that happens? And also (maybe obvious, but sometimes it's not) did you restart your computer?
Author

I tried everithing, uninstaled, reinstaled, restarted multiple times, updated 1080 drivers

I tried everithing, uninstaled, reinstaled, restarted multiple times, updated 1080 drivers

Added subscriber: @Diogo_Valadares

Added subscriber: @Diogo_Valadares

Does blender 2.82 works? if you want to test it you can download in https://download.blender.org/release/ .
Also you could you provide the output log file? you can get by running the "blender_debug_log.cmd" in the blender file

Does blender 2.82 works? if you want to test it you can download in https://download.blender.org/release/ . Also you could you provide the output log file? you can get by running the "blender_debug_log.cmd" in the blender file

@westter okay, can you provide a .blend file for us to investigate the issue? We don't make decisions based on art. We are only interested in the mechanics behind it, so that we can identify and erase the error.

@westter okay, can you provide a .blend file for us to investigate the issue? We don't make decisions based on art. We are only interested in the mechanics behind it, so that we can identify and erase the error.
Author
[ChocolateLeche.blend](https://archive.blender.org/developer/F8660964/ChocolateLeche.blend)
Author

blender_system_info.txt

{F8660983}These are the resulting files from that blender debug just trying the 2.82 version

[blender_system_info.txt](https://archive.blender.org/developer/F8660981/blender_system_info.txt) {[F8660983](https://archive.blender.org/developer/F8660983/blender_debug_output.txt)}These are the resulting files from that blender debug just trying the 2.82 version
Author
[debug_logs.rar](https://archive.blender.org/developer/F8660984/debug_logs.rar)

Added subscriber: @dfelinto

Added subscriber: @dfelinto

No issue opening the ChocolateLeche.blend in either 2.83.0, 2.83.1 or master.
@westter if you just open the files does it crash for you?

No issue opening the ChocolateLeche.blend in either 2.83.0, 2.83.1 or master. @westter if you just open the files does it crash for you?
Author

I tried to instal 2.8.3 without succes.

and tried tu run a debug and this is the result

debug_logss.rar

I tried to instal 2.8.3 without succes. and tried tu run a debug and this is the result [debug_logss.rar](https://archive.blender.org/developer/F8661931/debug_logss.rar)
Author

this is what a{F8670412}ppeared after deleting the add data folder

this is what a{[F8670412](https://archive.blender.org/developer/F8670412/image.png)}ppeared after deleting the add data folder
Author

and this when I try to open blender by command prompt

and this when I try to open blender by command prompt
Author

image.png

![image.png](https://archive.blender.org/developer/F8670417/image.png)

@westter For the time being: Does the portable version work for you? There is no installation needed. Just extract the zip archive and start Blender from within the extracted folder: https://www.blender.org/download/Blender2.83/blender-2.83.1-windows64.zip/

@westter For the time being: Does the portable version work for you? There is no installation needed. Just extract the zip archive and start Blender from within the extracted folder: https://www.blender.org/download/Blender2.83/blender-2.83.1-windows64.zip/
Author

Yeah it worked, the portable version, I will be testing it, thanks a lot!

Yeah it worked, the portable version, I will be testing it, thanks a lot!

Added subscriber: @ideasman42

Added subscriber: @ideasman42

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Campbell Barton self-assigned this 2020-07-19 11:17:29 +02:00

This seems like a broken installation (blender cannot find it's own files).

Closing, can re-open if there are reproducible steps for Blender's installer to cause this problem.

This seems like a broken installation (blender cannot find it's own files). Closing, can re-open if there are reproducible steps for Blender's installer to cause this problem.
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Reference: blender/blender#78554
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