Blender 2.91 crash report #80941

New Issue

Amit Singh · 2020-09-18T18:42:47+02:00

Amit Singh commented

2020-09-18 18:42:47 +02:00

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x000000006EDEA3A5
Module : atio6axx.dll
Thread : 000015e4
Switching to fully guarded memory allocator.
Blender 2.91.0 Alpha
Build: 2020-09-18 08:50:24 Windows Release
argv- [x] = D:\blender-2.91.0-940ef1a4e862-windows64\blender
argv- [x] = --debug
argv- [x] = --debug-cycles
argv- [x] = --python-expr
argv- [x] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\user\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt')
read file

Version 280 sub 39 date unknown hash unknown

Writing: C:\Users\user\AppData\Local\Temp\blender.crash.txt

Error : EXCEPTION_ACCESS_VIOLATION Address : 0x000000006EDEA3A5 Module : atio6axx.dll Thread : 000015e4 Switching to fully guarded memory allocator. Blender 2.91.0 Alpha Build: 2020-09-18 08:50:24 Windows Release argv- [x] = D:\blender-2.91.0-940ef1a4e862-windows64\\blender argv- [x] = --debug argv- [x] = --debug-cycles argv- [x] = --python-expr argv- [x] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\user\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt') read file ``` Version 280 sub 39 date unknown hash unknown ``` Writing: C:\Users\user\AppData\Local\Temp\blender.crash.txt

Amit Singh commented

2020-09-18 18:42:47 +02:00

Added subscriber: @Amit-12

Robert Guetzkow commented

2020-09-18 19:00:57 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-09-18 19:00:57 +02:00

Changed status from 'Needs Triage' to: 'Archived'

Robert Guetzkow closed this issue

2020-09-18 19:00:57 +02:00

Robert Guetzkow self-assigned this 2020-09-18 19:00:57 +02:00

Robert Guetzkow commented

2020-09-18 19:00:57 +02:00

This report does not contain all the required information as listed by the [submission template ]]. Please read [ https:*blender.stackexchange.com/questions/1377/best-place-to-put-bug-reports/173685#173685 | this guide , it may help you write a bug report that allows us to fix your problem.

The crash occurs in the graphics driver (atio6axx.dll), hence I would suggest to update it to the most recent version. If the crash is caused by a bug in the driver, the newest version might contain a fix for it. In case this doesn't solve the problem, please submit a new report through Help > Report a bug in Blender and carefully follow the submission template . Please provide system information (operating system, GPU, driver version), Blender version, a short and precise description of the issue, step by step instructions to reproduce it and, if relevant, a minimal .blend file that showcases the problem. Attach the C:\Users\user\AppData\Local\Temp\blender.crash.txt file to the report as well. This can be done either via drag and drop or by clicking on the upload button as shown in the screenshot below.

This report does not contain all the required information as listed by the [submission template ]]. Please read [[ https:*blender.stackexchange.com/questions/1377/best-place-to-put-bug-reports/173685#173685 | this guide ](https:*developer.blender.org/maniphest/task/edit/form/1/), it may help you write a bug report that allows us to fix your problem. The crash occurs in the graphics driver (`atio6axx.dll`), hence I would suggest to update it to the most recent version. If the crash is caused by a bug in the driver, the newest version might contain a fix for it. In case this doesn't solve the problem, please submit a new report through *Help > Report a bug* in Blender and carefully follow the [submission template ](https://developer.blender.org/maniphest/task/edit/form/1/). Please provide **system information** (operating system, GPU, driver version), **Blender version**, a **short and precise description** of the issue, step by step **instructions to reproduce it** and, if relevant, **a minimal .blend file that showcases the problem**. Attach the `C:\Users\user\AppData\Local\Temp\blender.crash.txt` file to the report as well. This can be done either via drag and drop or by clicking on the upload button as shown in the screenshot below. ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Amit Singh commented

2020-09-18 19:10:24 +02:00

blender.crash.txt

[blender.crash.txt](https://archive.blender.org/developer/F8896295/blender.crash.txt)

Robert Guetzkow commented

2020-09-18 19:22:20 +02:00

This appears to be the same issue report in #80804

Robert Guetzkow commented

2020-09-18 19:22:33 +02:00

Closed as duplicate of #80804

Robert Guetzkow closed this issue

2020-09-18 19:22:33 +02:00

Amit Singh commented

2020-09-18 19:24:09 +02:00

System Information
OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-0E9C24U
System Manufacturer HP
System Model HP Laptop 15-bs0xx
System Type x64-based PC
System SKU 2EY79PA#ACJ
Processor Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 2000 Mhz, 2 Core(s), 4 Logical Processor(s)

Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.92 GB
Available Physical Memory 3.93 GB
Total Virtual Memory 9.27 GB
Available Virtual Memory 2.71 GB

Name Intel(R) HD Graphics 520
PNP Device ID PCI\VEN_8086&DEV_1916&SUBSYS_8329103C&REV_07\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 520
Adapter RAM 1.00 GB (1,073,741,824 bytes)

Name Radeon(TM) 520
PNP Device ID PCI\VEN_1002&DEV_6660&SUBSYS_8329103C&REV_83\4&23DD76A&0&00E0
Adapter Type AMD Radeon Graphics Processor (0x6660), Advanced Micro Devices, Inc. compatible
Adapter Description Radeon(TM) 520
Adapter RAM (2,147,483,648) bytes

System Information OS Name Microsoft Windows 10 Pro Version 10.0.18362 Build 18362 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-0E9C24U System Manufacturer HP System Model HP Laptop 15-bs0xx System Type x64-based PC System SKU 2EY79PA#ACJ Processor Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz, 2000 Mhz, 2 Core(s), 4 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.92 GB Available Physical Memory 3.93 GB Total Virtual Memory 9.27 GB Available Virtual Memory 2.71 GB Name Intel(R) HD Graphics 520 PNP Device ID PCI\VEN_8086&DEV_1916&SUBSYS_8329103C&REV_07\3&11583659&0&10 Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible Adapter Description Intel(R) HD Graphics 520 Adapter RAM 1.00 GB (1,073,741,824 bytes) Name Radeon(TM) 520 PNP Device ID PCI\VEN_1002&DEV_6660&SUBSYS_8329103C&REV_83\4&23DD76A&0&00E0 Adapter Type AMD Radeon Graphics Processor (0x6660), Advanced Micro Devices, Inc. compatible Adapter Description Radeon(TM) 520 Adapter RAM (2,147,483,648) bytes

Robert Guetzkow commented

2020-09-18 19:32:26 +02:00

Since you have two GPUs in your system you may be able to start Blender with the workaround described #78799. Since your report appears to be a duplicate of #80804 the investigation will continue there.

Amit Singh commented

2020-09-18 19:34:07 +02:00

Thank you

Benjamin commented

2020-12-03 15:26:43 +01:00

Added subscriber: @benjo

Benjamin commented

2020-12-03 15:26:43 +01:00

hello i have the same problem, can you help me please. I will upload crash log in message

blender.crash.txt

hello i have the same problem, can you help me please. I will upload crash log in message [blender.crash.txt](https://archive.blender.org/developer/F9433440/blender.crash.txt)

Benjamin commented

2020-12-03 15:28:57 +01:00

CPU- Intel i5
GPU- AMD Radeon 5600HD
RAM-8GB

CPU- Intel i5 GPU- AMD Radeon 5600HD RAM-8GB

Robert Guetzkow commented

2020-12-03 15:42:56 +01:00

@benjo your GPU is below the minimum requirements and thus we don't provide support for it. This might be the same issue as reported in #80804.

Amr MAS commented

2021-01-17 18:52:41 +01:00

Added subscriber: @Python-4

Amr MAS commented

2021-01-17 18:52:41 +01:00

welcome
I want to talk about crash and bug in blender 2.91
Im format my laptop for win10 64-bit
and the
cpu is i5 2450m
gpu intel hd 3000
ram 4gb
My problem is when I run blender a window pops up and then quickly exits but says EXCEPTION_ACCESS_VIOLATION

welcome I want to talk about crash and bug in blender 2.91 Im format my laptop for win10 64-bit and the cpu is i5 2450m gpu intel hd 3000 ram 4gb My problem is when I run blender a window pops up and then quickly exits but says EXCEPTION_ACCESS_VIOLATION

Robert Guetzkow commented

2021-01-17 18:57:33 +01:00

@Python-4 Please create your own separate bug report by following this guide .

@Python-4 Please create your own separate bug report by following [this guide ](https://wiki.blender.org/wiki/User:Rjg/HowToBugReport).

Joseph Silva Jr. commented

2021-01-23 17:38:03 +01:00

Added subscriber: @RailroadJoe

Joseph Silva Jr. commented

2021-01-23 17:38:04 +01:00

I had the same issue Blender 2.91 window pop up and quickly exit, I did not se any error message. I went back to blender 2.8 and that still works fine. Please email me when blender 2.91 is fixed.

Thanks,

Joe

I had the same issue Blender 2.91 window pop up and quickly exit, I did not se any error message. I went back to blender 2.8 and that still works fine. Please email me when blender 2.91 is fixed. Thanks, Joe

Robert Guetzkow commented

2021-01-23 18:12:45 +01:00

@RailroadJoe Please create your own separate ticket through Help > Report a Bug in Blender and follow this guide.

@RailroadJoe Please create your own separate ticket through *Help > Report a Bug* in Blender and follow [this guide](https://wiki.blender.org/wiki/User:Rjg/HowToBugReport).

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Blender 2.91 crash report #80941