Wacom tablet revert to not working even after tablet driver update. #82445

New Issue

Lawrence Teng · 2020-11-05T21:21:50+01:00

Lawrence Teng commented

2020-11-05 21:21:50 +01:00

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: GeForce GTX 1070 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 441.12

Blender Version
Broken: version: 2.92.0 Alpha, branch: master, commit date: 2020-11-05 00:02, hash: 86bdc959a3

Worked: 2.92.0 Alpha, branch: master, commit date: 2020-10-28 23:40, hash: cac8a7cddb, type: Release
build date: 2020-10-29, 00:22:35

Short description of error

Wacom tablet becomes unresponsive and will not allow panning, zooming, etc. It will also not allow scrolling when browsing files. Using the normal mouse works. There are instances where it may sporadically work (but it has a lag time).

This issue came up a few releases ago (there were two previous issues that seemed to be resolved), but the issue returned even with this new driver (WacomTablet_6.3.41-1) installed.

Exact steps for others to reproduce the error
Open Blender.
Default cube
Use tablet to navigate.

Thanks,

Lawrence

**System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: GeForce GTX 1070 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 441.12 **Blender Version** Broken: version: 2.92.0 Alpha, branch: master, commit date: 2020-11-05 00:02, hash: `86bdc959a3` Worked: 2.92.0 Alpha, branch: master, commit date: 2020-10-28 23:40, hash: cac8a7cddb56, type: Release build date: 2020-10-29, 00:22:35 **Short description of error** Wacom tablet becomes unresponsive and will not allow panning, zooming, etc. It will also not allow scrolling when browsing files. Using the normal mouse works. There are instances where it may sporadically work (but it has a lag time). This issue came up a few releases ago (there were two previous issues that seemed to be resolved), but the issue returned even with this new driver (WacomTablet_6.3.41-1) installed. **Exact steps for others to reproduce the error** Open Blender. Default cube Use tablet to navigate. Thanks, Lawrence

Lawrence Teng commented

2020-11-05 21:21:50 +01:00

Added subscriber: @Lteng

Philipp Oeser commented

2020-11-06 10:30:31 +01:00

Added subscribers: @PrototypeNM1, @lichtwerk

Philipp Oeser commented

2020-11-06 10:30:31 +01:00

CC @PrototypeNM1

piano commented

2020-11-06 13:29:03 +01:00

Added subscribers: @nicholas-14, @pianowam

piano commented

2020-11-06 13:29:03 +01:00

@nicholas-14 Rishel (nicholas_rishel)
This is also happening with my wacom as of this morning, like it did a few days ago: I installed the latest build this morning and all the builds after blender-2.92.0-81a0fffb2d2c-windows64 ( last working) are not responding to tablet imput in automatic or win32 mode ( works in windows ink but without pressure) . I removed then reinstalled the wacom drivers like 2 days ago , and it kinda works , but the navigation seems to be erratic and stops at times ( both with stylus and mouse). Should i open a new bug report as you suggested yesterday ?

inrelated (?) the sculpting tools are completely broken for me, i get this error when i click on them . is this a new bug report as well ? ( sorry i'm new to this bug report thing)

@nicholas-14 Rishel (nicholas_rishel) This is also happening with my wacom as of this morning, like it did a few days ago: I installed the latest build this morning and all the builds after blender-2.92.0-81a0fffb2d2c-windows64 ( last working) are not responding to tablet imput in automatic or win32 mode ( works in windows ink but without pressure) . I removed then reinstalled the wacom drivers like 2 days ago , and it kinda works , but the navigation seems to be erratic and stops at times ( both with stylus and mouse). Should i open a new bug report as you suggested yesterday ? inrelated (?) the sculpting tools are completely broken for me, i get this error when i click on them ![2-92_Sculpt_tools_Bug.jpg](https://archive.blender.org/developer/F9218114/2-92_Sculpt_tools_Bug.jpg) . is this a new bug report as well ? ( sorry i'm new to this bug report thing)

Nicholas Rishel self-assigned this 2020-11-06 20:28:33 +01:00

Ponomarev Semyon commented

2020-11-12 13:18:24 +01:00

Added subscriber: @Yusz

Nicholas Rishel commented

2020-11-14 03:07:29 +01:00

Removed subscriber: @nicholas-14

Nicholas Rishel commented

2020-11-14 03:12:53 +01:00

@pianowam go ahead and create an new issue and tag me in it, careful that you don't tag the other nicholas ;) . Normally what you did (find a similar bug and add comments) is the right thing to do, but in this case it's a bit different from normal.

Nicholas Rishel commented

2020-11-14 04:04:43 +01:00

@Lteng can can you run [this build ]] and [ https:*developer.blender.org/paste/edit/form/default/ | upload the console log ?

@Lteng can can you run [this build ]] and [[ https:*developer.blender.org/paste/edit/form/default/ | upload the console log ](https:*blender.community/c/graphicall/Wlbbbc/)?

Nicholas Rishel commented

2020-11-14 04:04:54 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Lawrence Teng commented

2020-11-14 22:37:47 +01:00

Hi,
I have launched the build and uploaded the system info (is this the correct one?)
I hope this is the info you need.

Thanks,

Lawrence

https://developer.blender.org/P1772

Hi, I have launched the build and uploaded the system info (is this the correct one?) I hope this is the info you need. Thanks, Lawrence https://developer.blender.org/P1772

Nicholas Rishel commented

2020-11-14 23:18:50 +01:00

What I need is the system console (a new window should pop up).

What I need is the system console ![image.png](https://archive.blender.org/developer/F9287181/image.png) (a new window should pop up).

Lawrence Teng commented

2020-11-15 02:35:02 +01:00

Hi,
When I click on that, the only one that pops up is:

I did not get any other information.
thanks,

Lawrence

Hi, When I click on that, the only one that pops up is: ![image.png](https://archive.blender.org/developer/F9288137/image.png) I did not get any other information. thanks, Lawrence

Nicholas Rishel commented

2020-11-17 00:43:21 +01:00

I fixed the issue with the system console not working, [download build here ]] and [ https:*developer.blender.org/paste/edit/form/default/ | paste console here .

I fixed the issue with the system console not working, [download build here ]] and [[ https:*developer.blender.org/paste/edit/form/default/ | paste console here ](https:*blender.community/c/graphicall/Wlbbbc/).

Lawrence Teng commented

2020-11-17 01:46:55 +01:00

Hi,

I have launched and pasted the info:
https://developer.blender.org/P1775

Thanks,
L

Hi, I have launched and pasted the info: https://developer.blender.org/P1775 Thanks, L

piano commented

2020-11-17 16:36:32 +01:00

here's my log

name

here's my log [name ](https://developer.blender.org/P1792)

Nicholas Rishel commented

2020-11-18 01:09:53 +01:00

@pianowam please move that text over to the provided paste link below and link to it here. It adds too much noise to the issue when it's inline like that.

@pianowam @Lteng [Try this build ]] which might fix the issue, if not paste the console log [ https:*developer.blender.org/paste/edit/form/default/ | at this link

@pianowam please move that text over to the provided paste link below and link to it here. It adds too much noise to the issue when it's inline like that. @pianowam @Lteng [Try this build ]] which might fix the issue, if not paste the console log [[ https:*developer.blender.org/paste/edit/form/default/ | at this link ](https:*blender.community/c/graphicall/Wlbbbc/)

Lawrence Teng commented

2020-11-18 01:23:06 +01:00

Tried the new build and still does not work.
console info: https://developer.blender.org/P1787

Thanks,
L

Tried the new build and still does not work. console info: https://developer.blender.org/P1787 Thanks, L

Nicholas Rishel commented

2020-11-18 02:26:44 +01:00

Added more logging, same links as before.

Lawrence Teng commented

2020-11-18 03:10:14 +01:00

Okay relogged:
https://developer.blender.org/P1790

Okay relogged: https://developer.blender.org/P1790

Nicholas Rishel commented

2020-11-18 10:10:03 +01:00

More logging, same link.

The problem is pretty clear now, need more information to check assumptions on possible fixes.

More logging, same link. The problem is pretty clear now, need more information to check assumptions on possible fixes.

Lawrence Teng commented

2020-11-18 17:43:12 +01:00

Okay. New log: https://developer.blender.org/P1797

Nicholas Rishel commented

2020-11-18 21:36:15 +01:00

New build .

[New build ](https://blender.community/c/graphicall/Wlbbbc/).

Lawrence Teng commented

2020-11-18 21:43:15 +01:00

This new version is working properly. Do you still need me to log?

Thanks,
L

This new version is working properly. Do you still need me to log? Thanks, L

Nicholas Rishel commented

2020-11-18 21:47:28 +01:00

Go ahead and upload a log so I can make sure everything looks right.

I'll push a fix later today, thank you for your assistance. :)

Go ahead and upload a log so I can make sure everything looks right. I'll push a fix later today, thank you for your assistance. :)

piano commented

2020-11-18 21:52:14 +01:00

this works perfectly for me as well :)

Lawrence Teng commented

2020-11-18 21:52:56 +01:00

Hi,
Okay so the is the new log: https://developer.blender.org/P1798

Thanks for helping fix this.

L

Hi, Okay so the is the new log: https://developer.blender.org/P1798 Thanks for helping fix this. L

blender-admin commented

2020-11-18 22:34:15 +01:00

This issue was referenced by 9d6d5b9beb

This issue was referenced by 9d6d5b9bebd1d58d635539652232a1862d10e0bc

Nicholas Rishel commented

2020-11-18 23:02:00 +01:00

@pianowam @Lteng Could you check if this build still works for you? This is just a check to make sure things are still working after cleanup.

@pianowam @Lteng Could you check if [this build ](https://blender.community/c/graphicall/Wlbbbc/) still works for you? This is just a check to make sure things are still working after cleanup.

Lawrence Teng commented

2020-11-18 23:06:46 +01:00

yes I can verify that it still works.

Thanks so much.

L

yes I can verify that it still works. Thanks so much. L

Nicholas Rishel commented

2020-11-18 23:34:22 +01:00

Changed status from 'Needs User Info' to: 'Resolved'

Nicholas Rishel closed this issue

2020-11-18 23:34:22 +01:00

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Wacom tablet revert to not working even after tablet driver update. #82445