Crashes with Cycles GPU #82482

New Issue

Terry · 2020-11-07T09:10:58+01:00

Terry commented

2020-11-07 09:10:58 +01:00

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: AMD Radeon(TM) Pro Duo ATI Technologies Inc. 4.5.13587 Core Profile Context FireGL 20.Q2 26.20.14003.3001

Blender Version
Broken: version: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: 3e85bb34d0
Worked: (newest version of Blender that worked as expected)
Plus 2.91 and 2.92

Short description of error
Crashes when rendering with Cycles GPU setting, not every time but mostly. Ok with CPU.

Exact steps for others to reproduce the error
Default setup, change to Cycles with GPU, then Press F12 to render

[Based on the default startup]

Crashes in Cycles with GPU.blend

Thanks a lot, you're doing a great job guys.

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: AMD Radeon(TM) Pro Duo ATI Technologies Inc. 4.5.13587 Core Profile Context FireGL 20.Q2 26.20.14003.3001 **Blender Version** Broken: version: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: `3e85bb34d0` Worked: (newest version of Blender that worked as expected) Plus 2.91 and 2.92 **Short description of error** Crashes when rendering with Cycles GPU setting, not every time but mostly. Ok with CPU. **Exact steps for others to reproduce the error** Default setup, change to Cycles with GPU, then Press F12 to render [Based on the default startup] [Crashes in Cycles with GPU.blend](https://archive.blender.org/developer/F9226234/Crashes_in_Cycles_with_GPU.blend) Thanks a lot, you're doing a great job guys.

Terry commented

2020-11-07 09:10:58 +01:00

Added subscriber: @Terry22

Terry commented

2020-11-07 09:18:20 +01:00

This is my first bug report, not sure what I'm meant to write here. Bug information is as above.

Thanks again.

This is my first bug report, not sure what I'm meant to write here. Bug information is as above. Thanks again.

Robert Guetzkow commented

2020-11-07 10:05:09 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-11-07 10:05:09 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2020-11-07 10:05:09 +01:00

@Terry22 Thank you for your report. Could you please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

@Terry22 Thank you for your report. Could you please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer). ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Robert Guetzkow commented

2020-11-07 10:11:42 +01:00

Also please try to update your graphics driver. A newer version is available.

Terry commented

2020-11-07 11:10:48 +01:00

Thank you Robert, you were certainly on that quickly.
I’m sorry, I should have checked for a graphics driver update. I have now done so.
Things seem to be working much better now, It did crash once but that may have just been one of those things.
I feel you can close this bug report now and I am really sorry for wasting your time.
I will carry on testing Cycles and if it does still crash, I will do as you suggest.

Thanks again

Thank you Robert, you were certainly on that quickly. I’m sorry, I should have checked for a graphics driver update. I have now done so. Things seem to be working much better now, It did crash once but that may have just been one of those things. I feel you can close this bug report now and I am really sorry for wasting your time. I will carry on testing Cycles and if it does still crash, I will do as you suggest. Thanks again

Robert Guetzkow commented

2020-11-07 11:45:16 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2020-11-07 11:45:16 +01:00

Robert Guetzkow self-assigned this 2020-11-07 11:45:16 +01:00

Robert Guetzkow commented

2020-11-07 11:45:16 +01:00

@Terry22 Good to hear. If you should experience issues again, please let us know in a new report.

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Crashes with Cycles GPU #82482