Closing any window opened by Blender crashes Blender. #84478

New Issue

Edward Haas · 2021-01-07T01:48:17+01:00

Edward Haas commented

2021-01-07 01:48:17 +01:00

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics cards:
GeForce GTX 1050/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 456.81
Intel UHD Graphics 630

Blender Version
Broken: version: 2.92.0 Alpha, branch: master, commit date: 2021-01-05 20:21, hash: 5424b4821d

2.66, 2.66a, 2.67b, 2.69, 2.70, 2.79, 2.79b, 2.83.9, 2.91, and the latest 2.92 build

Worked: 2.42a, 2.43, 2.59, 2.65a

Short description of error

Closing any window opened by Blender causes Blender to crash

The only exception of closing a window that I've found that does not result in an immediate crash (in 2.91/2.92 Alpha; there's some special cases around 2.6x & 2.7x) is:
Render > View Animation > close Animation Window

Routes that crash (not an exhaustive list, just the ones I tested on 2.92)
example 1a - Open Blender > Edit > Preferences > close preferences
example 1b - Open Blender > Edit > Preferences > [make any change] > close Blender Preferences
example 2a - Open Blender > Render > Render Image > close Blender Render
example 2b - Open Blender > Render > View Render > close Blender Render
example 2c - Open Blender > Render > Render Animation > close Blender Render
example 3 - Open Blender > Window > New Window > close the new window
example 4 - Open Blender > Window > Save Screenshot > close Blender File Window
example 5a - Open Blender > File > Open... > close Blender File Window
example 5b - Open Blender > File > Recover > Auto Save > close Blender File Window
example 5c - Open Blender > File > Import > [any type] > close Blender File Window
example 5d - Open Blender > File > Export > [any type] > close Blender File Window
example 5e - Open Blender > Image Editor (Shift+F10) > Image > Open... > Open File > close Blender File Window
example 6a - Open Blender > File > Open... > choose any valid file
example 6b - Open Blender > File > Recover > Auto Save > choose any valid file
example 6c - Open Blender > File > Import > [any type] > choose any valid file
example 6d - Open Blender > Image Editor (Shift+F10) > Image > Open... > Open File > choose any valid file

these, interestingly, show the file contents and stuff for a fraction of a second before crashing

speedrun route - Open Blender >wait for page to load > ESC > F12 > wait for page to load > ESC
my PB: 0:03.37

Similar reports and the differences I noticed
#76868
"Once it crashes once, any further opening of blender results in an immediate crash."

for me, further opening does not result in an immediate crash.
"Broken: 2.43"
2.43 did not crash for me.
"I built it from source and suddenly, the problem is gone"
I tried building 1.92 from source, and it still crashed in the same way

#84435

only seems to be a problem in the newest test build
seems specific to a certain setting

a couple logs
blender_system_info.txt
blender_debug_output.txt

blender_system_info.txt
blender_debug_output.txt

blender.crash.txt
A demonstration; 2.92.0 Alpha running blender_factory_startup.cmd
Blender.mp4

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics cards: GeForce GTX 1050/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 456.81 Intel UHD Graphics 630 **Blender Version** Broken: version: 2.92.0 Alpha, branch: master, commit date: 2021-01-05 20:21, hash: `5424b4821d` 2.66, 2.66a, 2.67b, 2.69, 2.70, 2.79, 2.79b, 2.83.9, 2.91, and the latest 2.92 build Worked: 2.42a, 2.43, 2.59, 2.65a **Short description of error** Closing any window opened by Blender causes Blender to crash The only exception of closing a window that I've found that does **not** result in an immediate crash (in 2.91/2.92 Alpha; there's some special cases around 2.6x & 2.7x) is: Render > View Animation > close Animation Window **Routes that crash (not an exhaustive list, just the ones I tested on 2.92)** **example 1a** - Open Blender > Edit > Preferences > close preferences **example 1b** - Open Blender > Edit > Preferences > [make any change] > close Blender Preferences **example 2a** - Open Blender > Render > Render Image > close Blender Render **example 2b** - Open Blender > Render > View Render > close Blender Render **example 2c** - Open Blender > Render > Render Animation > close Blender Render **example 3** - Open Blender > Window > New Window > close the new window **example 4** - Open Blender > Window > Save Screenshot > close Blender File Window **example 5a** - Open Blender > File > Open... > close Blender File Window **example 5b** - Open Blender > File > Recover > Auto Save > close Blender File Window **example 5c** - Open Blender > File > Import > [any type] > close Blender File Window **example 5d** - Open Blender > File > Export > [any type] > close Blender File Window **example 5e** - Open Blender > Image Editor (Shift+F10) > Image > Open... > Open File > close Blender File Window **example 6a** - Open Blender > File > Open... > choose any valid file **example 6b** - Open Blender > File > Recover > Auto Save > choose any valid file **example 6c** - Open Blender > File > Import > [any type] > choose any valid file **example 6d** - Open Blender > Image Editor (Shift+F10) > Image > Open... > Open File > choose any valid file - *these, interestingly, show the file contents and stuff for a fraction of a second before crashing* **speedrun route** - Open Blender >wait for page to load > ESC > F12 > wait for page to load > ESC *my PB: 0:03.37* **Similar reports and the differences I noticed** #76868 **"Once it crashes once, any further opening of blender results in an immediate crash."** - for me, further opening does *not* result in an immediate crash. **"Broken: 2.43"** - 2.43 did *not* crash for me. **"I built it from source and suddenly, the problem is gone"** - I tried building 1.92 from source, and it still crashed in the same way #84435 - only seems to be a problem in the newest test build - seems specific to a certain setting **a couple logs** [blender_system_info.txt](https://archive.blender.org/developer/F9553692/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F9553693/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F9553700/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F9553699/blender_debug_output.txt) [blender.crash.txt](https://archive.blender.org/developer/F9553757/blender.crash.txt) **A demonstration; 2.92.0 Alpha running blender_factory_startup.cmd** [Blender.mp4](https://archive.blender.org/developer/F9553797/Blender.mp4)

Edward Haas commented

2021-01-07 01:48:17 +01:00

Added subscriber: @EFHIII

Evan Wilson commented

2021-01-07 10:06:23 +01:00

Added subscriber: @EAW

Evan Wilson commented

2021-01-07 10:06:23 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Evan Wilson commented

2021-01-07 10:06:23 +01:00

Thank you for the report.

MSVCR90.dll         :0x000000005703E230  memmove
Wintab32.dll        :0x00007FFEF6F23DB0  WTOverlap
blender.exe         :0x00007FF69D539DE0  GHOST_WindowWin32::setWintabOverlap```
Please update your tablet driver.  That should fix the issue for you.  Let us know if it does.

Thank you for the report. ```Stack trace: MSVCR90.dll :0x000000005703E230 memmove Wintab32.dll :0x00007FFEF6F23DB0 WTOverlap blender.exe :0x00007FF69D539DE0 GHOST_WindowWin32::setWintabOverlap``` Please update your tablet driver. That should fix the issue for you. Let us know if it does.

Edward Haas commented

2021-01-07 21:25:56 +01:00

I found another even more similar report
https://blenderartists.org/t/2-91-crashes-when-saving-or-loading/1271201

I don't use a tablet, but I do have an external graphics tablet monitor which I occasionally use, it's 6 years old at this point and although I have the latest driver version for it, the drivers aren't actively being updated. I tried uninstalling just the driver since I'm not using it right now, and Blender would still crash.

Removing wintab32.dll from System32 does fix the crashing problem, but this isn't a very practical fix; it's rather absurd to expect me to move around files from System 32 depending on if I'm using Blender or drawing with software like Krita via my tablet.

Blender's the only software I've had this issue with so I imagine there's a way around causing fatal errors for people like me with old graphics tablets.

I found another even more similar report https://blenderartists.org/t/2-91-crashes-when-saving-or-loading/1271201 I don't use a tablet, but I do have an external graphics tablet monitor which I occasionally use, it's 6 years old at this point and although I have the latest driver version for it, the drivers aren't actively being updated. I tried uninstalling just the driver since I'm not using it right now, and Blender would still crash. Removing wintab32.dll from System32 does fix the crashing problem, but this isn't a very practical fix; it's rather absurd to expect me to move around files from System 32 depending on if I'm using Blender or drawing with software like Krita via my tablet. Blender's the only software I've had this issue with so I imagine there's a way around causing fatal errors for people like me with old graphics tablets.

Robert Guetzkow commented

2021-01-08 11:23:47 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2021-01-08 11:23:47 +01:00

@EFHIII Then this is an issue with the uninstaller of the tablet's driver. The wintab32.dll should've been removed by it, as it is part of Wacom's driver.

Robert Guetzkow commented

2021-01-08 11:31:16 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2021-01-08 11:31:16 +01:00

Robert Guetzkow commented

2021-01-08 11:31:16 +01:00

I'm closing this task since the crash is caused by an issue with the tablet driver.

Robert Guetzkow commented

2021-01-08 11:34:06 +01:00

Added subscriber: @PrototypeNM1

Robert Guetzkow commented

2021-01-08 11:34:06 +01:00

@PrototypeNM1 Just to make sure you are informed about tablet issues, in case there are problems Blender should try to workaround.

Edward Haas commented

2021-01-09 03:13:03 +01:00

In #84478#1089449, @rjg wrote:
@EFHIII Then this is an issue with the uninstaller of the tablet's driver. The wintab32.dll should've been removed by it, as it is part of Wacom's driver.

I don't own anything by Wacom nor have I ever installed any of their drivers...

> In #84478#1089449, @rjg wrote: > @EFHIII Then this is an issue with the uninstaller of the tablet's driver. The wintab32.dll should've been removed by it, as it is part of Wacom's driver. I don't own anything by Wacom nor have I ever installed any of their drivers...

Christian Winchell commented

2021-09-18 04:13:38 +02:00

Added subscriber: @Winch

Christian Winchell commented

2021-09-18 04:13:38 +02:00

Has this been resolved yet? I am having the same issue. Worked perfectly on my computer for months, now suddenly closes every time I close a window.

Nicholas Rishel commented

2021-09-22 02:23:29 +02:00

@Winch this issue was resolved. If you're experiencing a similar problem go ahead and open a new issue and tag @PrototypeNM1

@Winch this issue was resolved. If you're experiencing a similar problem go ahead and open a new issue and tag `@PrototypeNM1`

Edward Haas commented

2021-09-22 03:25:58 +02:00

My problem was never resolved, I just gave up. I still can't use blender to this day.

Nicholas Rishel commented

2021-09-22 06:11:16 +02:00

@EFHIII my bad, misread the history. Could you recreate the issue in Blender 3.0 and upload the crash log?

Dan commented

2021-12-03 07:59:38 +01:00

Added subscriber: @BCoding88224646

Dan commented

2021-12-03 07:59:38 +01:00

@EFHIII Has there been any luck with this issue? I'm running on a brand new Laptop with a Ryzen 7 and a RTX 3070 Laptop GPU and keep having problems trying to do basic things with Blender (Same deal with my PC and it's older AMD Graphics Card).

Edward Haas commented

2021-12-07 00:26:03 +01:00

Yes, the WinTab drivers I have are for an old graphics tablet. Even though I wasn't using the tablet, Blender for some reason doesn't work well with its drivers.
Setting Tablet Input to Windows Ink; blender stops trying to interface with my weird WinTab drivers so it doesn't crash anymore.

Yes, the WinTab drivers I have are for an old graphics tablet. Even though I wasn't using the tablet, Blender for some reason doesn't work well with its drivers. Setting Tablet Input to Windows Ink; blender stops trying to interface with my weird WinTab drivers so it doesn't crash anymore.

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Closing any window opened by Blender crashes Blender. #84478