BlenderKit Add-on Error #85341

Closed
opened 2021-02-03 16:46:00 +01:00 by Paul Castro · 12 comments

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: GeForce RTX 2080/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 460.89

Blender Version
Broken: version: 2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: blender/blender@5be9ef4177
Worked: (newest version of Blender that worked as expected)

Addon Information
Name: BlenderKit Online Asset Library (1, 0, 32)
Author: Vilem Duha, Petr Dlouhy

Short description of error
When enabling add-on I keep running into a traceback error

Exact steps for others to reproduce the error
Just open up add-ons and trying to enable blenderkit i get errors
Default startup

**System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: GeForce RTX 2080/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 460.89 **Blender Version** Broken: version: 2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: `blender/blender@5be9ef4177` Worked: (newest version of Blender that worked as expected) **Addon Information** Name: BlenderKit Online Asset Library (1, 0, 32) Author: Vilem Duha, Petr Dlouhy **Short description of error** When enabling add-on I keep running into a traceback error **Exact steps for others to reproduce the error** Just open up add-ons and trying to enable blenderkit i get errors Default startup
Author

Added subscriber: @pauldeecee

Added subscriber: @pauldeecee

Added subscriber: @rjg

Added subscriber: @rjg

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

This is likely the same issue as #84766.

Please open Blender's installation directory and double click on the blender_debug_log.cmd. This will start Blender in debug mode and create log files. Try to enable BlenderKit again. Once it fails to enable, close Blender. The Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop.

2019_12_04_upload_icon_developer_blender_org.png

This is likely the same issue as #84766. Please open Blender's installation directory and double click on the `blender_debug_log.cmd`. This will start Blender in debug mode and create log files. Try to enable BlenderKit again. Once it fails to enable, close Blender. The Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)
Author
[blender_system_info.txt](https://archive.blender.org/developer/F9610764/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F9610763/blender_debug_output.txt)
Author

Thanks for the quick response. Hope this helps!

Thanks for the quick response. Hope this helps!

Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'

This should already be fixed in current version, see the ticket I've originally linked. The handling of the preferences was also improved.

Please try if the current experimental daily build of Blender 2.92 works properly for you. As a workaround in the current version I would suggest to disable BlenderKit, delete the bkit.json as in #84766, then try activate it again.

You should also deactivate or update the Modular Tree add-on. The version you are using doesn't seem to be following current best practices for add-ons, but this is unrelated to the issue in this ticket.

This should already be fixed in current version, see the ticket I've originally linked. The handling of the preferences was also improved. Please try if the current experimental [daily build of Blender 2.92 ](https://builder.blender.org/download/) works properly for you. As a workaround in the current version I would suggest to disable BlenderKit, delete the `bkit.json` as in #84766, then try activate it again. You should also deactivate or update the Modular Tree add-on. The version you are using doesn't seem to be following current best practices for add-ons, but this is unrelated to the issue in this ticket.

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

@pauldeecee Please provide the requested information.

@pauldeecee Please provide the requested information.

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.
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Reference: blender/blender-addons#85341
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