Blender 2.92 crashes when windows 10 wakes up from sleep #86572

Closed
opened 2021-03-14 23:26:00 +01:00 by Yutaka Fukumoto · 16 comments

System Information
Operating system: Windows10 64bit
Graphics card: Nvidia RTX 2070 Driver version 460.89

Blender Version
Broken: 2.92.0-windows64

Short description of error
Blender 2.92 crashes when windows 10 wakes up from sleep

Exact steps for others to reproduce the error
When my windows 10 64bit wakes up from sleep mode Blender 2.92 crashes. And I don't remember when but sometimes Blender crashes too. I got this error from crash log.

backtrace
Exception Record:

ExceptionCode : EXCEPTION_ACCESS_VIOLATION
Exception Address : 0x00007FFA980567D2
Exception Module : nvoglv64.dll
Exception Flags : 0x00000000
Exception Parameters : 0x2
Parameters- [x] : 0x0000000000000000
Parameters- [x] : 0x0000000000000000

Stack trace:
nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers
nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers
nvoglv64.dll :0x00007FFA97BCC8C0 Symbols not available**

it must be related to my Nvidia RTX 2070 related error.
And I tried to find what causes this error and found out the setting that crashes Blender.
If I set

Render properties - Sampling
Render 64
Viewport 0
Viewport Denoising ON

Blender 2.92 crashes. And If I set Viewport sampling number 0 to 6, Blender stops crashing. I don't know why but I just report this glitch .

**System Information** Operating system: Windows10 64bit Graphics card: Nvidia RTX 2070 Driver version 460.89 **Blender Version** Broken: 2.92.0-windows64 **Short description of error** Blender 2.92 crashes when windows 10 wakes up from sleep **Exact steps for others to reproduce the error** When my windows 10 64bit wakes up from sleep mode Blender 2.92 crashes. And I don't remember when but sometimes Blender crashes too. I got this error from crash log. backtrace Exception Record: ExceptionCode : EXCEPTION_ACCESS_VIOLATION Exception Address : 0x00007FFA980567D2 Exception Module : nvoglv64.dll Exception Flags : 0x00000000 Exception Parameters : 0x2 Parameters- [x] : 0x0000000000000000 Parameters- [x] : 0x0000000000000000 Stack trace: nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers nvoglv64.dll :0x00007FFA97BCC8C0 Symbols not available** it must be related to my Nvidia RTX 2070 related error. And I tried to find what causes this error and found out the setting that crashes Blender. If I set Render properties - Sampling Render 64 Viewport 0 Viewport Denoising ON Blender 2.92 crashes. And If I set Viewport sampling number 0 to 6, Blender stops crashing. I don't know why but I just report this glitch .

Added subscriber: @Zcyber

Added subscriber: @Zcyber

Added subscriber: @mano-wii

Added subscriber: @mano-wii

I cant reproduce the problem on:

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: GeForce MX110/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.62

I cant reproduce the problem on: **System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: GeForce MX110/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.62

Added subscriber: @mOOngaze

Added subscriber: @mOOngaze

Same issue/exception record here on 2.93 on Win10, latest NVidia drivers.
Going by the crash report creation time, I think it happens when the computer goes into sleep mode as opposed of getting out of it. Blender_WakeFromSleep.crash.txt

Same issue/exception record here on 2.93 on Win10, latest NVidia drivers. Going by the crash report creation time, I think it happens when the computer goes into sleep mode as opposed of getting out of it. [Blender_WakeFromSleep.crash.txt](https://archive.blender.org/developer/F10205969/Blender_WakeFromSleep.crash.txt)

Added subscriber: @deadpin

Added subscriber: @deadpin

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

@mOOngaze From your crash file it looks like you were in Material viewport shading mode. Can you confirm that? Does this happen if you are in Solid mode and go in/out of sleep?

@Zcyber Same question. Which viewport shading mode are you in when the computer goes into and wakes from sleep?

@mOOngaze From your crash file it looks like you were in Material viewport shading mode. Can you confirm that? Does this happen if you are in Solid mode and go in/out of sleep? @Zcyber Same question. Which viewport shading mode are you in when the computer goes into and wakes from sleep?

@deadpin Yes, can confirm the material shading mode. I will test in solid mode.

@deadpin Yes, can confirm the material shading mode. I will test in solid mode.

@deadpin
I've tried to cause the crash by setting the monitor and cpu sleep to 1 and 2 minutes respectively (as opposed to my 15m/20m standard). I could not reproduce the crash with material shading mode active.
Today, I encountered the issue again after waking up the CPU (15m/20m sleep timer) . I assume there must be another variable that contributes to the crash.
I noticed there is a Blender autosave that is made just before the crash report. Is this by design? Or could the autosave cause the exception?
I will try and find out the reproducable scenario and report further info.

@deadpin I've tried to cause the crash by setting the monitor and cpu sleep to 1 and 2 minutes respectively (as opposed to my 15m/20m standard). I could not reproduce the crash with material shading mode active. Today, I encountered the issue again after waking up the CPU (15m/20m sleep timer) . I assume there must be another variable that contributes to the crash. I noticed there is a Blender autosave that is made just before the crash report. Is this by design? Or could the autosave cause the exception? I will try and find out the reproducable scenario and report further info.
Member

Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'
Member

Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
Member

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Member

Stack trace:
nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers
nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers
nvoglv64.dll :0x00007FFA97BCC8C0 Symbols not available**

Guess the problem is already fixed with the commit: 96abe5ebbc

Not sure about the version you are currently using. Can you please add the system info file generated from the help menu: (Help -> save system info) ?

>Stack trace: >nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers >nvoglv64.dll :0x00007FFA97E668C0 DrvPresentBuffers >nvoglv64.dll :0x00007FFA97BCC8C0 Symbols not available** Guess the problem is already fixed with the commit: 96abe5ebbc Not sure about the version you are currently using. Can you please add the system info file generated from the help menu: (`Help -> save system info`) ?
Member

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Member

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.
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Reference: blender/blender#86572
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