Blender Not Responding #87561

Closed
opened 2021-04-16 14:23:16 +02:00 by Sereen Ghassan · 7 comments

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: AMD Radeon (TM) R7 M340 ATI Technologies Inc. 4.5.14757 Core Profile Context 20.11.2 27.20.14501.18003

Blender Version
Broken: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: 02948a2cab
Worked: (newest version of Blender that worked as expected)

Short description of error
After short time of running(max 10 min) blender is not responding

Exact steps for others to reproduce the error
its not one file , all projects do the same (simple or complex)
please i need help
ps: i change my laptop mother board three weeks ago then the problem happened ,does that affect ?
thanks

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: AMD Radeon (TM) R7 M340 ATI Technologies Inc. 4.5.14757 Core Profile Context 20.11.2 27.20.14501.18003 **Blender Version** Broken: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: `02948a2cab` Worked: (newest version of Blender that worked as expected) **Short description of error** After short time of running(max 10 min) blender is not responding **Exact steps for others to reproduce the error** its not one file , all projects do the same (simple or complex) please i need help ps: i change my laptop mother board three weeks ago then the problem happened ,does that affect ? thanks
Author

Added subscriber: @sereenghassan

Added subscriber: @sereenghassan
Author

image.png

![image.png](https://archive.blender.org/developer/F9935871/image.png)
Member

Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
Member

This is happening due to low end graphic card

This is happening due to low end graphic card

Added subscriber: @mano-wii

Added subscriber: @mano-wii

Changed status from 'Needs Triage' to: 'Archived'

Changed status from 'Needs Triage' to: 'Archived'

In #87561#1155128, @PratikPB2123 wrote:
This is happening due to low end graphic card

Apparently the architecture of this GPU is "GCN 1st gen", so it is still supported.

But unfortunately this report can't be triaged as a complete bug report.
For the development team to be able to help, there needs to be reproducible steps.
While this is a real issue, it is only happening to a few people so far. And to troubleshoot it developers needs to have direct access to hardware. And even then it is not clear whether it's a solvable problem from our side...
So thanks for the report, but doesn't currently looking like we can solve this driver issue :(

Try upgrade the graphic drivers.
To upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

> In #87561#1155128, @PratikPB2123 wrote: > This is happening due to low end graphic card Apparently the architecture of this GPU is "GCN 1st gen", so it is still supported. But unfortunately this report can't be triaged as a complete bug report. For the development team to be able to help, there needs to be reproducible steps. While this is a real issue, it is only happening to a few people so far. And to troubleshoot it developers needs to have direct access to hardware. And even then it is not clear whether it's a solvable problem from our side... So thanks for the report, but doesn't currently looking like we can solve this driver issue :( Try upgrade the graphic drivers. To upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html
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Reference: blender/blender#87561
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