I NEED HELP PLEASE #87924

New Issue

Eric · 2021-04-30T05:07:28+02:00

Eric commented

2021-04-30 05:07:28 +02:00

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: GeForce GT 555M/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 382.05

Blender Version
Broken: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: 02948a2cab
Worked: (newest version of Blender that worked as expected)

Short description of error
whenever i want to open a project or export a video the menu is always a white blank screen... i cant do anything i can only save the project but i cant name the file or decide where to put it because the screen is white...

Exact steps for others to reproduce the error
i need a new version of blender without losing my projects please help !!!!!

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: GeForce GT 555M/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 382.05 **Blender Version** Broken: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: `02948a2cab` Worked: (newest version of Blender that worked as expected) **Short description of error** whenever i want to open a project or export a video the menu is always a white blank screen... i cant do anything i can only save the project but i cant name the file or decide where to put it because the screen is white... **Exact steps for others to reproduce the error** i need a new version of blender without losing my projects please help !!!!!

Eric commented

2021-04-30 05:07:28 +02:00

Added subscriber: @Manicbuild

Evan Wilson commented

2021-04-30 06:05:45 +02:00

Added subscriber: @EAW

Evan Wilson commented

2021-04-30 06:05:46 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Evan Wilson commented

2021-04-30 06:05:46 +02:00

Thanks for the report. The graphics driver version is too old. Please upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html
https://www.nvidia.com/Download/driverResults.aspx/132841/en-us

Thanks for the report. The graphics driver version is too old. Please upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html https://www.nvidia.com/Download/driverResults.aspx/132841/en-us

Kenzie commented

2021-04-30 06:13:50 +02:00

Added subscriber: @KenzieMac130

Kenzie commented

2021-04-30 06:13:50 +02:00

Your GPU is quite old and appears to be significantly out of date. The last driver update released for your card appears to be version 391.35 (released on Tue Mar 27, 2018) while you are using 382.05 which is significantly older. Try updating your graphics driver and seeing if that fixes your issue. (while I was gathering info someone else answered)

Your GPU is quite old and appears to be significantly out of date. The last driver update released for your card appears to be version `391.35` (released on Tue Mar 27, 2018) while you are using `382.05` which is significantly older. Try updating your graphics driver and seeing if that fixes your issue. (while I was gathering info someone else answered)

Philipp Oeser commented

2021-05-07 15:13:55 +02:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2021-05-07 15:13:55 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Philipp Oeser closed this issue

2021-05-07 15:13:55 +02:00

Philipp Oeser commented

2021-05-07 15:13:55 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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I NEED HELP PLEASE #87924