Blender sudden shut down with high power usage. #90396

New Issue

George Laris · 2021-08-03T01:59:19+02:00

George Laris commented

2021-08-03 01:59:19 +02:00

System Information
Operating system: AMD Ryzen 7 3700X 8-Core Processor 3.59 GHz
Graphics card: NVIDIA GeFORCE RTX 2070 SUPER

Blender Version
Broken: 2.92.0 and all other versions.
Worked: N/A

Short description of error
Every time when i use Blender in general. The power usage spikes up, lagging the whole thing. And when i move to a different program and back. it blackens my screens and Blender shut itself down. Reinstalling doesn't work and restarting the computer is only a temporary fix. And using the latest Blender program 2.93.1 LTS only does the same result.

Exact steps for others to reproduce the error
Both of these examples end with the same results
Gif with default set up.
https://gyazo.com/81c9d0b27f02fa5c6eae21f53c87d4f7
https://gyazo.com/332552ba6fc3be55ee1dd7e8ac76efe5

Gif is with the file.oleander_V1.1.blend
https://gyazo.com/292df01cc02ef4cb66e896c42cf59110

**System Information** Operating system: AMD Ryzen 7 3700X 8-Core Processor 3.59 GHz Graphics card: NVIDIA GeFORCE RTX 2070 SUPER **Blender Version** Broken: 2.92.0 and all other versions. Worked: N/A **Short description of error** Every time when i use Blender in general. The power usage spikes up, lagging the whole thing. And when i move to a different program and back. it blackens my screens and Blender shut itself down. Reinstalling doesn't work and restarting the computer is only a temporary fix. And using the latest Blender program 2.93.1 LTS only does the same result. **Exact steps for others to reproduce the error** Both of these examples end with the same results Gif with default set up. https://gyazo.com/81c9d0b27f02fa5c6eae21f53c87d4f7 https://gyazo.com/332552ba6fc3be55ee1dd7e8ac76efe5 Gif is with the file.[oleander_V1.1.blend](https://archive.blender.org/developer/F10261331/oleander_V1.1.blend) https://gyazo.com/292df01cc02ef4cb66e896c42cf59110

George Laris commented

2021-08-03 01:59:19 +02:00

Added subscriber: @WishToon

George Laris commented

2021-08-03 03:19:52 +02:00

For the Version: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: 02948a2cab, type: Release
build date: 2021-02-25, 09:31:14

For the Version: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: 02948a2cab44, type: Release build date: 2021-02-25, 09:31:14

Pratik Borhade commented

2021-08-03 04:48:08 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-08-03 04:48:08 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2021-08-03 04:48:08 +02:00

@WishToon ,thanks for the report. Please provide the system information generated from the help menu (help -> Save System Info`)

Seen some similar reports before but couldn't find at the moment.

If the crash happen for multiple version then it's possibly an issue with the driver or OS.

Does the issue continue after upgrading the driver?: https://docs.blender.org/manual/en/latest/troubleshooting/gpu/index.html

@WishToon ,thanks for the report. Please provide the system information generated from the help menu (help -> Save System Info`) Seen some similar reports before but couldn't find at the moment. If the crash happen for multiple version then it's possibly an issue with the driver or OS. Does the issue continue after upgrading the driver?: https://docs.blender.org/manual/en/latest/troubleshooting/gpu/index.html

George Laris commented

2021-08-03 07:48:52 +02:00

system-info.txt
Not so much as an upgrade but a brand new PC. I did however check mark both CPU and GPU in Cycle Render Device in Preference -> System a couple hours ago. It just had GPU running alone and since then I haven't experience a random shut down or lag for some time now.

[system-info.txt](https://archive.blender.org/developer/F10261883/system-info.txt) Not so much as an upgrade but a brand new PC. I did however check mark both CPU and GPU in Cycle Render Device in Preference -> System a couple hours ago. It just had GPU running alone and since then I haven't experience a random shut down or lag for some time now.

Pratik Borhade commented

2021-08-03 08:11:14 +02:00

Thanks for the file. Please check if the loading the factory settings fixes the issue. (File -> Defaults -> Load Factory Settings)

Seen some add-ons are enabled. Possibly add-ons could be the reason for crash (can't say though).

Thanks for the file. Please check if the loading the factory settings fixes the issue. (`File -> Defaults -> Load Factory Settings`) Seen some add-ons are enabled. Possibly add-ons could be the reason for crash (can't say though).

George Laris commented

2021-08-03 09:06:42 +02:00

I reset to Load Factory Setting, but i don't know if its fix yet. Have to continue on using to program to see if that's the case.
But i could remove a add-on (boxcutter), had this install just before the program crash.

I reset to Load Factory Setting, but i don't know if its fix yet. Have to continue on using to program to see if that's the case. But i could remove a add-on (boxcutter), had this install just before the program crash.

Pinus commented

2021-08-03 16:35:27 +02:00

Added subscriber: @Pinus

Pinus commented

2021-08-03 16:35:27 +02:00

How much power does your power supply have?
The hard shut-down indicates a power supply problem in my opinion; either not enough power, or a defect...

How much power does your power supply have? The hard shut-down indicates a power supply problem in my opinion; either not enough power, or a defect...

George Laris commented

2021-08-03 21:21:58 +02:00

I use a Kratos m1 550b.

Pinus commented

2021-08-04 14:05:06 +02:00

If your power supply really delivers 550 watts, then that should be just enough, but if the power supply is not 550 watts,
but only 480 watts and you have many power consumers in your PC, then the power will not be enough. This would explain your power peak and your following black screen.

Try it again with the latest Blender version:
https://builder.blender.org/download/daily/blender-2.93.2-stable+v293.1eb06de2607a-windows.amd64-release.zip
and install the latest Nvidia driver for your system.
If this doesn't solve your problem, try to change your power supply (same power or better a stronger one!).

If your power supply really delivers 550 watts, then that should be just enough, but if the power supply is not 550 watts, but only 480 watts and you have many power consumers in your PC, then the power will not be enough. This would explain your power peak and your following black screen. Try it again with the latest Blender version: https://builder.blender.org/download/daily/blender-2.93.2-stable+v293.1eb06de2607a-windows.amd64-release.zip and install the latest Nvidia driver for your system. If this doesn't solve your problem, try to change your power supply (same power or better a stronger one!).

George Laris commented

2021-08-04 22:38:59 +02:00

Pratik Borhade, I tried out your method for load reset and remove said add-on. It did however ran nicely for a few hours on the same day with the internet browser on. But as a new day rise, i got the power peak within 30 minutes of run time.
I'll go ahead and try out Pinus method next.

Pratik Borhade, I tried out your method for load reset and remove said add-on. It did however ran nicely for a few hours on the same day with the internet browser on. But as a new day rise, i got the power peak within 30 minutes of run time. I'll go ahead and try out Pinus method next.

Pratik Borhade commented

2021-08-09 06:47:23 +02:00

It did however ran nicely.....But as a new day rise, i got the power peak within 30 minutes of run time.

If factory settings somehow fixes the issue then please save the preferences after loading them.

Loading the factory settings do not auto-save the prefs. Opening any new scene after factory setting again brings back the old prefs.

Also please test again with the fresh builds: https://builder.blender.org/download/daily/

>It did however ran nicely.....But as a new day rise, i got the power peak within 30 minutes of run time. If factory settings somehow fixes the issue then please save the preferences after loading them. Loading the factory settings do not auto-save the prefs. Opening any new scene after factory setting again brings back the old prefs. Also please test again with the fresh builds: https://builder.blender.org/download/daily/

Pratik Borhade commented

2021-08-21 12:25:05 +02:00

If factory settings somehow fixes the issue then please save the preferences after loading them.

Does that help to resolve the issue?

If this doesn't solve your problem, try to change your power supply (same power or better a stronger one!).

I am not sure if the issue is related to power supply or else (also: I not familiar with it).

>If factory settings somehow fixes the issue then please save the preferences after loading them. Does that help to resolve the issue? >If this doesn't solve your problem, try to change your power supply (same power or better a stronger one!). I am not sure if the issue is related to power supply or else (also: I not familiar with it).

George Laris commented

2021-08-22 02:49:56 +02:00

None of the solution solved the issue, it was however running fine till now when I added the Mirror Modifier after deleting half of the book model. It chug the program and had to restart the computer once more.

Pratik Borhade commented

2021-09-16 09:52:52 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Omar Emara commented

2022-02-25 17:31:43 +01:00

Added subscriber: @OmarEmaraDev

Omar Emara commented

2022-02-25 17:31:43 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Omar Emara commented

2022-02-25 17:31:43 +01:00

Can you open Blender from the blender_debug_log.cmd in the same folder as the blender.exe file? When it crashes, it should write a crash report as described here. https://docs.blender.org/manual/en/latest/troubleshooting/crash.html
Can you share the logs after that?

Can you open Blender from the `blender_debug_log.cmd` in the same folder as the blender.exe file? When it crashes, it should write a crash report as described here. https://docs.blender.org/manual/en/latest/troubleshooting/crash.html Can you share the logs after that?

Pratik Borhade commented

2022-03-18 05:08:09 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2022-03-18 05:08:09 +01:00

Pratik Borhade commented

2022-03-18 05:08:09 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Blender sudden shut down with high power usage. #90396