latency on the last version. impossible to work #97971

New Issue

Mizopoint · 2022-05-09T01:38:29+02:00

Mizopoint commented

2022-05-09 01:38:29 +02:00

System Information
Operating system: win10 64 bits
Graphics card: intel hd graphics 630 et Nvidia geforce GTX 1060

this morning i was working good on BLENDER 2.91.2 and after 4 hours blender close. When i tried to start again blender, come the message box "unsupported graphics card or DRIVER"
the message tel me 'a GC and driver with support to OpenGl 3.3 or higher is required.."

I have the latest driver possible for Nvidia with "geforce experience". 20-04-22

I have downloaded the latest version of blender it's ok but now it's slow... very slow... the opening is slow; more than 5 sec "10sec" before it was like 2sec... in the program when i want to select or deselect the cube there are like 1sec betwin my clic and the action... just for the selection, every simple action are slow i cant work.

**System Information** Operating system: win10 64 bits Graphics card: intel hd graphics 630 et Nvidia geforce GTX 1060 this morning i was working good on BLENDER 2.91.2 and after 4 hours blender close. When i tried to start again blender, come the message box "unsupported graphics card or DRIVER" the message tel me 'a GC and driver with support to OpenGl 3.3 or higher is required.." I have the latest driver possible for Nvidia with "geforce experience". 20-04-22 I have downloaded the latest version of blender it's ok but now it's slow... very slow... the opening is slow; more than 5 sec "10sec" before it was like 2sec... in the program when i want to select or deselect the cube there are like 1sec betwin my clic and the action... just for the selection, every simple action are slow i cant work.

Mizopoint commented

2022-05-09 01:38:29 +02:00

Added subscriber: @mizopoint

Mizopoint commented

2022-05-09 02:49:51 +02:00

version 3 is still slow but I was able to work 30 minutes on a 2.91 version
unzipped without installing it. Crash and again the opengl problem.

well.. when I wrote this message I had a blue screen... "nvlddmkm.sys" I thought I had solved this problem but it comes back after 2 weeks I don't know what to do.

The problem comes from the Nvdia drivers but I have already tried to install and uninstall my GC and the driver several times even in safe mode. it worked perfectly for a big week and without installing anything new the problem comes back.

Now I understand that this is not a problem related to blender but I hope that someone will have a solution or a more adequate forum maybe.

Thanks

version 3 is still slow but I was able to work 30 minutes on a 2.91 version unzipped without installing it. Crash and again the opengl problem. well.. when I wrote this message I had a blue screen... "nvlddmkm.sys" I thought I had solved this problem but it comes back after 2 weeks I don't know what to do. The problem comes from the Nvdia drivers but I have already tried to install and uninstall my GC and the driver several times even in safe mode. it worked perfectly for a big week and without installing anything new the problem comes back. Now I understand that this is not a problem related to blender but I hope that someone will have a solution or a more adequate forum maybe. Thanks

Pratik Borhade commented

2022-05-09 08:52:58 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-05-09 08:52:58 +02:00

Hi, thanks for the report.

"unsupported graphics card or DRIVER" the message tel me 'a GC and driver with support to OpenGl 3.3 or higher is required.."

Do you've multi-monitor setup? This errors shows up if you connect monitors to separate GPUs: #62651 (Dual monitor on separate graphics card driver error)
Try the workaround mentioned in #62651#642752
Also, Please upload system info file generated from the help menu: {nav Help > Save System Info}

when I wrote this message I had a blue screen... "nvlddmkm.sys"

BSOD errors are related to OS and not Blender

Hi, thanks for the report. > "unsupported graphics card or DRIVER" the message tel me 'a GC and driver with support to OpenGl 3.3 or higher is required.." Do you've multi-monitor setup? This errors shows up if you connect monitors to separate GPUs: #62651 (Dual monitor on separate graphics card driver error) Try the workaround mentioned in #62651#642752 Also, Please upload system info file generated from the help menu: {nav Help > Save System Info} > when I wrote this message I had a blue screen... "nvlddmkm.sys" BSOD errors are related to OS and not Blender

Pratik Borhade commented

2022-05-09 08:53:05 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Mizopoint commented

2022-05-09 15:08:29 +02:00

HI, no i don't have a multi monitor. i'm working only on my laptop.

yes for the blue screen but what about the latency in blender 3 ? i cannot use it

HI, no i don't have a multi monitor. i'm working only on my laptop. yes for the blue screen but what about the latency in blender 3 ? i cannot use it

Pratik Borhade commented

2022-05-09 15:36:50 +02:00

Hi, thanks for the information.

yes for the blue screen but what about the latency in blender 3

Are you running Blender on integrated intel GPU or the dedicated Nvidia one?
Similar problem of slowdown with intel GPUs is already reported here: #86778 (Viewport Slowdown on 11th gen Intel Xe graphics)
Also- please upload system info file as requested in last comment.

When i tried to start again blender, come the message box "unsupported graphics card or DRIVER"
the message tel me 'a GC and driver with support to OpenGl 3.3 or higher is required.."

Can you share the complete error message? Does this happen frequently?Did you see anything written in log files when you run Blender from blender_debug_gpu.cmd
Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).{[F8190038](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)}
Multiple issues we are discussing under the single ticket. Can we keep one at a time?

Hi, thanks for the information. > yes for the blue screen but what about the latency in blender 3 Are you running Blender on integrated intel GPU or the dedicated Nvidia one? Similar problem of slowdown with intel GPUs is already reported here: #86778 (Viewport Slowdown on 11th gen Intel Xe graphics) Also- please upload system info file as requested in last comment. > When i tried to start again blender, come the message box "unsupported graphics card or DRIVER" > the message tel me 'a GC and driver with support to OpenGl 3.3 or higher is required.." Can you share the complete error message? Does this happen frequently?Did you see anything written in log files when you run Blender from `blender_debug_gpu.cmd` ```Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).{[F8190038](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)}``` Multiple issues we are discussing under the single ticket. Can we keep one at a time?

Mizopoint commented

2022-05-09 16:15:33 +02:00

"Are you running Blender on integrated intel GPU or the dedicated Nvidia one?"

When i look in the preference, i only found for render cycle and yes it's with my nvidia GC
I m french and my english is not the best.. sorry it's difficult to understand everything, the post about slowdown is full of message i don't know where to look, and it's very technical
system-info.txt

"Can you share the complete error message? Does this happen frequently?Did you see anything written in log files when you run Blender from blender_debug_gpu.cmd'

"a GC and driver with support to OpenGl 3.3 or higher is required.
installing the latest driver for your GC may resolve the issue
the program will now close"

i have this message when i try to start blender 2.91.2, everytime. or sometime it's ok and after 30min 1 hours blender crash.
i don't have this message with the latest version of blender, i can open but it's slow

"Try to reproduce the error again" i cannot because it's just slow i cannot work with this version it's not an "action" bug

blender_system_info.txt

blender_debug_output.txt

and for the crash.txt i found this
honey.crash.txt

mizoliquidface.crash.txt

Thank you

"Are you running Blender on integrated intel GPU or the dedicated Nvidia one?" When i look in the preference, i only found for render cycle and yes it's with my nvidia GC I m french and my english is not the best.. sorry it's difficult to understand everything, the post about slowdown is full of message i don't know where to look, and it's very technical [system-info.txt](https://archive.blender.org/developer/F13061063/system-info.txt) "Can you share the complete error message? Does this happen frequently?Did you see anything written in log files when you run Blender from blender_debug_gpu.cmd' "a GC and driver with support to OpenGl 3.3 or higher is required. installing the latest driver for your GC may resolve the issue the program will now close" i have this message when i try to start blender 2.91.2, everytime. or sometime it's ok and after 30min 1 hours blender crash. i don't have this message with the latest version of blender, i can open but it's slow "Try to reproduce the error again" i cannot because it's just slow i cannot work with this version it's not an "action" bug [blender_system_info.txt](https://archive.blender.org/developer/F13061091/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13061092/blender_debug_output.txt) and for the crash.txt i found this [honey.crash.txt](https://archive.blender.org/developer/F13061101/honey.crash.txt) [mizoliquidface.crash.txt](https://archive.blender.org/developer/F13061102/mizoliquidface.crash.txt) Thank you

Mizopoint commented

2022-05-09 22:03:38 +02:00

i m thinking about repair windows o reinstall it soon... i think it would be more simple
This morning i was able to open blender 2.91 i worked 20, 25 min et crash. Come back the message, i cannot open 2.91 at this moment.
Just for curiosity i ve opened blender 3 open my blender file and start a render... all the blender 3 is slow but the render is pretty fast :)

i m thinking about repair windows o reinstall it soon... i think it would be more simple This morning i was able to open blender 2.91 i worked 20, 25 min et crash. Come back the message, i cannot open 2.91 at this moment. Just for curiosity i ve opened blender 3 open my blender file and start a render... all the blender 3 is slow but the render is pretty fast :)

Robert Guetzkow commented

2022-05-10 00:22:36 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2022-05-10 00:22:36 +02:00

Blender currently does not appear to recognize your integrated GPU. I would suggest your install a current driver for the Intel HD Graphics 630. You could also try to run Blender on your Nvidia GPU through the instructions provided in #78799.

Mizopoint commented

2022-05-10 16:08:56 +02:00

" I would suggest your install a current driver for the Intel HD Graphics 630."

it's the latest driver disponible "21.05.19"
it's a problem about a conflict in windows not about my driver (i ve been downloaded et installing driver everyday last days). I understand than there are NO solution, yesterday i was backing, next hour i'm gonna to reinstall windows.
I saw on internet the problem of my blue screen is a DLL conflict... because i've tried to fix all others possibilities and the blue screen come back..

Thanks for trying to help me. Appreciate it really.

" I would suggest your install a current driver for the Intel HD Graphics 630." it's the latest driver disponible "21.05.19" it's a problem about a conflict in windows not about my driver (i ve been downloaded et installing driver everyday last days). I understand than there are NO solution, yesterday i was backing, next hour i'm gonna to reinstall windows. I saw on internet the problem of my blue screen is a DLL conflict... because i've tried to fix all others possibilities and the blue screen come back.. Thanks for trying to help me. Appreciate it really.

Robert Guetzkow commented

2022-05-18 00:10:36 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2022-05-18 00:10:36 +02:00

Robert Guetzkow commented

2022-05-18 00:11:06 +02:00

If the issue occurs again despite a clean install of the OS, let us know.

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latency on the last version. impossible to work #97971