Blender.app damaged on OSX #46697

New Issue

Rob Waite · 2015-11-05T03:59:06+01:00

Rob Waite commented

2015-11-05 03:59:06 +01:00

System Information
OSX 10.11.1 and OSX 10.9.5

Blender Version
Broken: 2.76b official
Worked: 2.76 (2.76a not tried)

Cannot open the latest (2.76b) version of Blender on OSX

Exact steps for others to reproduce the error
Attempting to open Blender produces error dialog: "Blender" is damaged and can't be opened. You should move it to the Trash.

**System Information** OSX 10.11.1 and OSX 10.9.5 **Blender Version** Broken: 2.76b official Worked: 2.76 (2.76a not tried) Cannot open the latest (2.76b) version of Blender on OSX **Exact steps for others to reproduce the error** Attempting to open Blender produces error dialog: "Blender" is damaged and can't be opened. You should move it to the Trash. ![Damaged.png](https://archive.blender.org/developer/F252533/Damaged.png)

Rob Waite commented

2015-11-05 03:59:06 +01:00

Changed status to: 'Open'

Rob Waite commented

2015-11-05 03:59:06 +01:00

Added subscriber: @RJW

blender-admin commented

2015-11-05 03:59:06 +01:00

#46721 was marked as duplicate of this issue

blender-admin commented

2015-11-05 03:59:06 +01:00

#46703 was marked as duplicate of this issue

Stewart commented

2015-11-05 06:05:45 +01:00

Added subscriber: @DJ2MN

Stewart commented

2015-11-05 06:05:45 +01:00

Hello. Just created an account so I could add a note that I can confirm I just downloaded 2.76b official for OSX and got the same message. This page was one of precisely two results when I googled the error.. Running 10.11.1 on a mid-2015 MacBook Pro 15" (retina display)

Martijn Berger was assigned by Bastien Montagne

2015-11-05 11:05:44 +01:00

Tzvi commented

2015-11-05 12:56:56 +01:00

Added subscriber: @TzviR

Tzvi commented

2015-11-05 12:56:56 +01:00

I am experiencing the same behavior in Mac OS X (10.11.1) with Blender 2.76b
It unzips correctly and without any errors, then I copy the app into /Applications and try to run it from there, I get the same error as the OP.
However, when running the executable directly via a shell, it starts correctly: /Applications/blender.app/Contents/MacOS/blender

I am experiencing the same behavior in Mac OS X (10.11.1) with Blender 2.76b It unzips correctly and without any errors, then I copy the app into /Applications and try to run it from there, I get the same error as the OP. However, when running the executable directly via a shell, it starts correctly: /Applications/blender.app/Contents/MacOS/blender

Bastien Montagne commented

2015-11-05 14:13:48 +01:00

Added subscribers: @mallow, @Renderman_KO

Kris Slazinski commented

2015-11-05 22:03:07 +01:00

I also have this problem under OSX 10.11.1.

I have discovered one strange thing. When I download Blender archive, unzip it inside Downloads folder and start blender.app from there - it works. I can now move it to Applications folder and it still works from there.

But... when I download, unzip, move first to Applications folder and now start from there - I get an error.

I also have this problem under OSX 10.11.1. I have discovered one strange thing. When I download Blender archive, unzip it inside Downloads folder and start blender.app from there - it works. I can now move it to Applications folder and it still works from there. But... when I download, unzip, move first to Applications folder and now start from there - I get an error.

Rob Waite commented

2015-11-06 20:16:23 +01:00

This seems to be a problem with compliance to OSX security. In lieu of an early fix, there is a workaround.

In System Preferences, Security & Privacy, select Allow apps downloaded from anywhere. Save settings. Open Blender.

This is not the place to discuss the merits of OSX security settings, but I'd recommend setting them back to how they were before. Once Blender has been opened, OSX security will not prevent it from opening a second time.

This seems to be a problem with compliance to OSX security. In lieu of an early fix, there is a workaround. In System Preferences, Security & Privacy, select Allow apps downloaded from anywhere. Save settings. Open Blender. This is not the place to discuss the merits of OSX security settings, but I'd recommend setting them back to how they were before. Once Blender has been opened, OSX security will not prevent it from opening a second time.

Martijn Berger was unassigned by Aaron Carlisle

2015-11-07 20:13:29 +01:00

Aaron Carlisle self-assigned this 2015-11-07 20:13:29 +01:00

Aaron Carlisle commented

2015-11-07 20:13:29 +01:00

Added subscriber: @MartijnBerger

Aaron Carlisle commented

2015-11-07 20:13:40 +01:00

Added subscriber: @maniacalartist

Aaron Carlisle removed their assignment 2015-11-07 20:14:02 +01:00

Aaron Carlisle commented

2015-11-07 20:14:02 +01:00

Added subscriber: @Blendify

Martijn Berger was assigned by Aaron Carlisle

2015-11-07 20:15:06 +01:00

Martijn Berger commented

2015-11-07 20:42:42 +01:00

Please re-download 2.76b and retest this.

Kris Slazinski commented

2015-11-07 20:51:43 +01:00

I just re-downloaded and tested and nothing changed. I still get the error when I try to open from Applications folder.

Rob Waite commented

2015-11-07 21:24:55 +01:00

Downloaded from the main link (not the mirrors). It now works on both 10.11.1 and 10.9.5.

(For the record--OSX Security settings: "Allow apps downloaded from Mac App Store and identified developers").

Thanks.

Downloaded from the main link (not the mirrors). It now works on both 10.11.1 and 10.9.5. (For the record--OSX Security settings: "Allow apps downloaded from Mac App Store and identified developers"). Thanks.

Kris Slazinski commented

2015-11-07 21:34:53 +01:00

I tried again downloading from main link. I have the same error when I unzip, move to Applications folder and start Blender from there. Nothing changed.

I have the same OSX Security settings: "Allow apps downloaded from Mac App Store and identified developers" as Rob Waite.

@RJW: Do you start Blender from Downloads, Desktop or Applications? Because, as I said earlier, when I first start Blender from Downloads I have no error. I can now move Blender to Applications folder and use it.
But people most often put applications to Applications folder. And when you do it before starting Blender, you get an error that the file is damaged.

Just a side note - this problem was earlier with one release already. 1 or 2 releases ago as I recall.

I tried again downloading from main link. I have the same error when I unzip, move to Applications folder and start Blender from there. Nothing changed. I have the same OSX Security settings: "Allow apps downloaded from Mac App Store and identified developers" as Rob Waite. @RJW: Do you start Blender from Downloads, Desktop or Applications? Because, as I said earlier, when I first start Blender from Downloads I have no error. I can now move Blender to Applications folder and use it. But people most often put applications to Applications folder. And when you do it before starting Blender, you get an error that the file is damaged. Just a side note - this problem was earlier with one release already. 1 or 2 releases ago as I recall.

Rob Waite commented

2015-11-07 21:48:49 +01:00

@mallow: after unzipping I moved the blender-2.76b... folder to applications and ran Blender from there. BTW, I never had any issues with earlier Blender releases (although I never downloaded 2.76a).

I wonder, did my "hack" that I mentioned above (Nov 6, 12:16pm), have any effect on the fact that the download now works for me?

@mallow: after unzipping I moved the blender-2.76b... folder to applications and ran Blender from there. BTW, I never had any issues with earlier Blender releases (although I never downloaded 2.76a). I wonder, did my "hack" that I mentioned above (Nov 6, 12:16pm), have any effect on the fact that the download now works for me?

Kris Slazinski commented

2015-11-07 22:02:26 +01:00

I can't find the exact bug reported I was talking about, but I found 2 other reports about similar issue:
https://developer.blender.org/T42924
https://developer.blender.org/T45138

@RJW: I don't know about your hack. Maybe it did help you, but I never had to allow apps from any source. I had and have "Allow apps downloaded from Mac App Store and identified developers" and most Blender releases worked just fine for me. Not including 2.76b and 1 other relases in the past (not sure which one exactly).

I can't find the exact bug reported I was talking about, but I found 2 other reports about similar issue: https://developer.blender.org/T42924 https://developer.blender.org/T45138 @RJW: I don't know about your hack. Maybe it did help you, but I never had to allow apps from any source. I had and have "Allow apps downloaded from Mac App Store and identified developers" and most Blender releases worked just fine for me. Not including 2.76b and 1 other relases in the past (not sure which one exactly).

Martijn Berger commented

2015-11-07 22:58:10 +01:00

Added subscriber: @jensverwiebe

Martijn Berger commented

2015-11-07 22:58:10 +01:00

Blender 2.76b was incorrectly signed and after that @jensverwiebe fixed the signature based on the same builds. Those where re-uploaded to the same location. However the mirroring had already started and It is unknown if all the mirrors carry the correct version at this time. If 2.76 and 2.76a also do not work for you we have a real issue if 2.76b from (http://download.blender.org/release/Blender2.76/) is also broken for you please report.

Kris Slazinski commented

2015-11-07 23:12:33 +01:00

I have just downloaded Blender 2.76, 2.76a and 2.76b from http://download.blender.org/release/Blender2.76/
I have unzipped all those versions inside Downloads folder.
I have moved all three unzipped folders to Applications folder.
Now I try to start all 3 releases and...

Blender 2.76 - starts without problems
Blender 2.76a - starts without problems
Blender 2.76b - file is damaged

1. I have just downloaded Blender 2.76, 2.76a and 2.76b from http://download.blender.org/release/Blender2.76/ 2. I have unzipped all those versions inside Downloads folder. 3. I have moved all three unzipped folders to Applications folder. 4. Now I try to start all 3 releases and... Blender 2.76 - starts without problems Blender 2.76a - starts without problems Blender 2.76b - file is damaged

Marcelo Varanda commented

2015-11-11 16:37:41 +01:00

Added subscriber: @MarceloVaranda

Marcelo Varanda commented

2015-11-11 16:40:05 +01:00

2.76 works fine for my Mac with El Captain
2.76b is broken as described.

2.76 works fine for my Mac with El Captain 2.76b is broken as described.

Martijn Berger commented

2015-11-12 16:53:32 +01:00

Can you test https://dl.dropboxusercontent.com/u/10491635/blender-2.76b-OSX_10.6-x86_64.zip also ?

Marcelo Varanda commented

2015-11-12 16:59:38 +01:00

This one works for me.

This one works for me.![Screen Shot 2015-11-12 at 10.57.59 AM.png](https://archive.blender.org/developer/F254161/Screen_Shot_2015-11-12_at_10.57.59_AM.png)

Kris Slazinski commented

2015-11-12 17:34:20 +01:00

Also works for me :) Thanks, Martijn!

Marcelo Varanda commented

2015-11-12 17:51:42 +01:00

Question: can we assume that this load is a "good release" or you need to recompile it (ex: to disable debugging, turn code optimization ON, etc)?

Jörn Seger commented

2015-11-12 22:49:39 +01:00

Hhmmmm, just a thought:

Yes, Blender is definitely not part of the AppStore, but Apple seams to have problems with Security Certificates:
http://www.macrumors.com/2015/11/12/mac-app-store-apps-damaged-expired-receipts-issue/

BTW: Blender 2.76b (from blender.org) is working here.

Hhmmmm, just a thought: Yes, Blender is definitely not part of the AppStore, but Apple seams to have problems with Security Certificates: http://www.macrumors.com/2015/11/12/mac-app-store-apps-damaged-expired-receipts-issue/ BTW: Blender 2.76b (from blender.org) is working here.

Martijn Berger commented

2015-11-15 11:35:19 +01:00

Yes the one I posted is the one I should have uploaded in the first place.
It is the exact same build as the other 2 and it is a good release.
All the issues are with the apple signing stuff and python cache files breaking the signature.

Yes the one I posted is the one I should have uploaded in the first place. It is the exact same build as the other 2 and it is a good release. All the issues are with the apple signing stuff and python cache files breaking the signature.

Aaron Carlisle commented

2015-11-25 02:36:23 +01:00

Changed status from 'Open' to: 'Resolved'

Aaron Carlisle closed this issue

2015-11-25 02:36:23 +01:00

Aaron Carlisle commented

2015-11-25 02:36:23 +01:00

Closing as resolved since it sounds like it is working for everyone now.

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Blender.app damaged on OSX #46697