Blender crashes when click on shading tab #75882

New Issue

reza salartayefeh · 2020-04-18T23:07:30+02:00

reza salartayefeh commented

2020-04-18 23:07:30 +02:00

System Information
Operating system: Windows 10, 64-bit
Graphics card: GeForce GTX 1050 Ti/PCIe/SSE2 4.5.0 NVIDIA 445.87

Blender Version
Broken:

version: 2.81 (sub 16), branch: v2.81_octane2019 (modified), commit date: 2020-02-11 11:57, hash: 81ff79b8cdb7, type: build date: 2020-02-11, 12:22:28
version: 2.90 (sub 0), branch: master, commit date: 2020-04-18 16:48, hash: 1f1520a045, type: Release

Short description of error
Blender crashes when clicking on the shading tab. It closes and goes back to the desktop.

Exact steps for others to reproduce the error
See short description.

blender_system_info.txt
blender_debug_output.txt

**System Information** Operating system: Windows 10, 64-bit Graphics card: GeForce GTX 1050 Ti/PCIe/SSE2 4.5.0 NVIDIA 445.87 **Blender Version** Broken: - version: 2.81 (sub 16), branch: v2.81_octane2019 (modified), commit date: 2020-02-11 11:57, hash: 81ff79b8cdb7, type: build date: 2020-02-11, 12:22:28 - version: 2.90 (sub 0), branch: master, commit date: 2020-04-18 16:48, hash: 1f1520a04503, type: Release **Short description of error** Blender crashes when clicking on the shading tab. It closes and goes back to the desktop. **Exact steps for others to reproduce the error** See short description. [blender_system_info.txt](https://archive.blender.org/developer/F8483597/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F8483596/blender_debug_output.txt)

reza salartayefeh commented

2020-04-18 23:07:30 +02:00

Added subscriber: @rezast

dark999 commented

2020-04-18 23:52:54 +02:00

Added subscriber: @dark999

dark999 commented

2020-04-18 23:52:54 +02:00

Your report is not complete, please fill all request in bug form as Blender version (2.82a/2.83beta/2.90alpha) and Blender hash (you can read these info on top right of Splash Screen (little cenetred window ) when you open Blender. I can suppose that report will be Invalid if you not update it with request info

@rezast can you test this workaround? https://developer.blender.org/T72098#906441

Your report is not complete, please fill all request in bug form as Blender version (2.82a/2.83beta/2.90alpha) and Blender hash (you can read these info on top right of Splash Screen (little cenetred window ) when you open Blender. I can suppose that report will be `Invalid` if you not update it with request info @rezast can you test this workaround? https://developer.blender.org/T72098#906441

Robert Guetzkow commented

2020-04-19 00:08:17 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-04-19 00:08:17 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2020-04-19 00:08:17 +02:00

Please update your graphics driver and check if the crash still occurs. If it does, open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. The Windows Explorer should open and show you two files. Add them to your bug report by clicking on the upload button as shown in the screenshot below.

Please [update your graphics driver ](https://www.nvidia.com/Download/driverResults.aspx/159423/en-us) and check if the crash still occurs. If it does, open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to make Blender crash again. The Windows Explorer should open and show you two files. Add them to your bug report by clicking on the upload button as shown in the screenshot below. ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

reza salartayefeh commented

2020-04-19 16:00:37 +02:00

In #75882#913112, @rjg wrote:
Please update your graphics driver and check if the crash still occurs. If it does, open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. The Windows Explorer should open and show you two files. Add them to your bug report by clicking on the upload button as shown in the screenshot below.

blender_system_info.txt
my graphic drivers are update

> In #75882#913112, @rjg wrote: > Please [update your graphics driver ](https://www.nvidia.com/Download/driverResults.aspx/159423/en-us) and check if the crash still occurs. If it does, open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to make Blender crash again. The Windows Explorer should open and show you two files. Add them to your bug report by clicking on the upload button as shown in the screenshot below. > > ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png) [blender_system_info.txt](https://archive.blender.org/developer/F8483539/blender_system_info.txt) my graphic drivers are update

reza salartayefeh commented

2020-04-19 16:03:12 +02:00

In #75882#913095, @dark999 wrote:
Your report is not complete, please fill all request in bug form as Blender version (2.82a/2.83beta/2.90alpha) and Blender hash (you can read these info on top right of Splash Screen (little cenetred window ) when you open Blender. I can suppose that report will be Invalid if you not update it with request info

@rezast can you test this workaround? https://developer.blender.org/T72098#906441

i edit this report.thank u

> In #75882#913095, @dark999 wrote: > Your report is not complete, please fill all request in bug form as Blender version (2.82a/2.83beta/2.90alpha) and Blender hash (you can read these info on top right of Splash Screen (little cenetred window ) when you open Blender. I can suppose that report will be `Invalid` if you not update it with request info > > @rezast can you test this workaround? https://developer.blender.org/T72098#906441 i edit this report.thank u

Robert Guetzkow commented

2020-04-19 16:12:20 +02:00

@rezast You're not using an official Blender build, but one from OTOY for OctaneRender. Please download the most recent daily build of Blender and check if the issue occurs there as well. If it does, please run the blender_debug_gpu.cmd again, make it crash and attach*both// files (blender_debug_output.txt and blender_system_info.txt).

@rezast You're not using an official Blender build, but one from OTOY for OctaneRender. Please download the most recent [daily build of Blender ](https:*builder.blender.org/download/) and check if the issue occurs there as well. If it does, please run the `blender_debug_gpu.cmd` again, make it crash and attach*both// files (`blender_debug_output.txt` and `blender_system_info.txt`).

reza salartayefeh commented

2020-04-19 16:15:13 +02:00

In #75882#913379, @rjg wrote:
@rezast You're not using an official Blender build, but one from OTOY for OctaneRender. Please download the most recent daily build of Blender and check if the issue occurs there as well. If it does, please run the blender_debug_gpu.cmd again, make it crash and attach*both// files.

thank u ?which one?alpha or beta?

> In #75882#913379, @rjg wrote: > @rezast You're not using an official Blender build, but one from OTOY for OctaneRender. Please download the most recent [daily build of Blender ](https:*builder.blender.org/download/) and check if the issue occurs there as well. If it does, please run the `blender_debug_gpu.cmd` again, make it crash and attach*both// files. thank u ?which one?alpha or beta?

Robert Guetzkow commented

2020-04-19 16:17:01 +02:00

@rezast 2.90 alpha

reza salartayefeh commented

2020-04-19 16:24:04 +02:00

This comment was removed by @rezast

*This comment was removed by @rezast*

reza salartayefeh commented

2020-04-19 16:34:08 +02:00

In #75882#913381, @rjg wrote:
@rezast 2.90 alpha

in each other versions crash in shading tab is happening
blender_system_info.txt

blender_debug_output.txt

> In #75882#913381, @rjg wrote: > @rezast 2.90 alpha in each other versions crash in shading tab is happening [blender_system_info.txt](https://archive.blender.org/developer/F8483597/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F8483596/blender_debug_output.txt)

Robert Guetzkow changed title from ~~blender crash when click on shading tab~~ to Blender crashes when click on shading tab

2020-04-19 16:41:05 +02:00

Robert Guetzkow commented

2020-04-19 16:42:57 +02:00

Added subscriber: @LazyDodo

Robert Guetzkow commented

2020-04-19 16:42:57 +02:00

The crash is happening in the VCRUNTIME140.dll.

The crash is happening in the `VCRUNTIME140.dll`.

Robert Guetzkow commented

2020-04-19 16:49:42 +02:00

There are also a couple GPUShaderInterface warnings which could also be related to the cause. The graphics driver is already the most recent version though.

GPUShaderInterface: Warning: Uniform 'depthBuffer' not found!
[...]
GPUShaderInterface: Warning: Uniform 'texelSize' not found!
GPUShaderInterface: Warning: Uniform 'paddingSize' not found!
GPUShaderInterface: Warning: Uniform 'StudioLightMatrix' not found!
GPUShaderInterface: Warning: Uniform 'outputSssId' not found!
GPUShaderInterface: Warning: Uniform 'outputSssId' not found!
GPUShaderInterface: Warning: Uniform 'attr' not found!
GPUShaderInterface: Warning: Uniform 'hairPointBuffer' not found!
GPUShaderInterface: Warning: Uniform 'hairUVBuffer' not found!
GPUShaderInterface: Warning: Uniform 'hairColBuffer' not found!
GPUShaderInterface: Warning: Uniform 'depthBuffer' not found!
[...]
GPUShaderInterface: Warning: Uniform 'texJitter' not found!
GPUShaderInterface: Warning: Uniform 'inScattering' not found!
GPUShaderInterface: Warning: Uniform 'inTransmittance' not found!

There are also a couple `GPUShaderInterface` warnings which could also be related to the cause. The graphics driver is already the most recent version though. ``` GPUShaderInterface: Warning: Uniform 'depthBuffer' not found! [...] GPUShaderInterface: Warning: Uniform 'texelSize' not found! GPUShaderInterface: Warning: Uniform 'paddingSize' not found! GPUShaderInterface: Warning: Uniform 'StudioLightMatrix' not found! GPUShaderInterface: Warning: Uniform 'outputSssId' not found! GPUShaderInterface: Warning: Uniform 'outputSssId' not found! GPUShaderInterface: Warning: Uniform 'attr' not found! GPUShaderInterface: Warning: Uniform 'hairPointBuffer' not found! GPUShaderInterface: Warning: Uniform 'hairUVBuffer' not found! GPUShaderInterface: Warning: Uniform 'hairColBuffer' not found! GPUShaderInterface: Warning: Uniform 'depthBuffer' not found! [...] GPUShaderInterface: Warning: Uniform 'texJitter' not found! GPUShaderInterface: Warning: Uniform 'inScattering' not found! GPUShaderInterface: Warning: Uniform 'inTransmittance' not found! ```

Robert Guetzkow commented

2020-04-19 16:50:50 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Robert Guetzkow commented

2020-04-19 17:02:59 +02:00

This comment was removed by @rjg

*This comment was removed by @rjg*

Robert Guetzkow commented

2020-04-19 17:04:54 +02:00

Removed subscriber: @LazyDodo

reza salartayefeh commented

2020-04-19 17:26:31 +02:00

In #75882#913421, @rjg wrote:
@rezast Have you tried the suggested approach by @dark999 to enable the compatibility mode ? This shouldn't be necessary, but apparently there are some recent issues where this has helped. The cause of the issue should still be identified and fixed though, this would only be a temporary workaround.

yes i try it but nothing .graphic driver is update.i install all of Visual C++ Redistributable version.please help me :-((((

> In #75882#913421, @rjg wrote: > @rezast Have you tried the suggested approach by @dark999 to enable the [compatibility mode ](https://support.microsoft.com/en-us/help/15078/windows-10-make-older-apps-or-programs-compatible)? This shouldn't be necessary, but apparently there are some recent issues where this has helped. The cause of the issue should still be identified and fixed though, this would only be a temporary workaround. yes i try it but nothing .graphic driver is update.i install all of Visual C++ Redistributable version.please help me :-((((

Robert Guetzkow commented

2020-04-19 18:10:47 +02:00

Added subscribers: @LazyDodo, @Jeroen-Bakker

Robert Guetzkow commented

2020-04-19 18:10:47 +02:00

@rezast You shouldn't have to install the redistributables, Blender already includes the required .dlls in the blender.crt directory.

@LazyDodo @Jeroen-Bakker I could only find one other recent ticket (#75194) that also had a crash in the vcruntime140.dll. Any idea what might have gone wrong?

@rezast You shouldn't have to install the redistributables, Blender already includes the required .dlls in the `blender.crt` directory. @LazyDodo @Jeroen-Bakker I could only find one other recent ticket (#75194) that also had a crash in the `vcruntime140.dll`. Any idea what might have gone wrong?

reza salartayefeh commented

2020-04-19 18:56:06 +02:00

In #75882#913449, @rjg wrote:
@rezast You shouldn't have to install the redistributables, Blender already includes the required .dlls in the blender.crt directory.

@LazyDodo @Jeroen-Bakker I could only find one other recent ticket (#75194) that also had a crash in the vcruntime140.dll. Any idea what might have gone wrong?

i am testing any way but it is crashing

> In #75882#913449, @rjg wrote: > @rezast You shouldn't have to install the redistributables, Blender already includes the required .dlls in the `blender.crt` directory. > > @LazyDodo @Jeroen-Bakker I could only find one other recent ticket (#75194) that also had a crash in the `vcruntime140.dll`. Any idea what might have gone wrong? i am testing any way but it is crashing

Ray molenkamp commented

2020-04-19 20:00:20 +02:00

There's really no good way of trouble shooting this beyond repro on a developer work station or having the user do a debug build, there is some work being done to get proper stack traces from reports like these, but that has been dragging on since 2018 or so ( D3576 )

There's really no good way of trouble shooting this beyond repro on a developer work station or having the user do a debug build, there is some work being done to get proper stack traces from reports like these, but that has been dragging on since 2018 or so ( [D3576](https://archive.blender.org/developer/D3576) )

reza salartayefeh commented

2020-04-19 21:04:26 +02:00

In #75882#913506, @LazyDodo wrote:
There's really no good way of trouble shooting this beyond repro on a developer work station or having the user do a debug build, there is some work being done to get proper stack traces from reports like these, but that has been dragging on since 2018 or so ( D3576 )

help me i am beginner

> In #75882#913506, @LazyDodo wrote: > There's really no good way of trouble shooting this beyond repro on a developer work station or having the user do a debug build, there is some work being done to get proper stack traces from reports like these, but that has been dragging on since 2018 or so ( [D3576](https://archive.blender.org/developer/D3576) ) help me i am beginner

reza salartayefeh commented

2020-04-19 21:17:48 +02:00

In #75882#913401, @rjg wrote:
The crash is happening in the VCRUNTIME140.dll.

new report with ver 2.80 is different
blender_debug_output.txt

blender_system_info.txt

> In #75882#913401, @rjg wrote: > The crash is happening in the `VCRUNTIME140.dll`. new report with ver 2.80 is different [blender_debug_output.txt](https://archive.blender.org/developer/F8483965/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8483964/blender_system_info.txt)

Ankit Meel commented

2020-04-20 13:05:50 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2020-04-20 13:05:50 +02:00

@rezast can you test this workaround? https://developer.blender.org/T72098#906441

> @rezast can you test this workaround? https://developer.blender.org/T72098#906441

reza salartayefeh commented

2020-04-20 14:05:55 +02:00

In #75882#914024, @ankitm wrote:

@rezast can you test this workaround? https://developer.blender.org/T72098#906441

yes i test this but Unresolved

> In #75882#914024, @ankitm wrote: >> @rezast can you test this workaround? https://developer.blender.org/T72098#906441 yes i test this but Unresolved

Philipp Oeser commented

2020-07-31 10:59:27 +02:00

Added subscribers: @fclem, @lichtwerk

Philipp Oeser commented

2020-07-31 10:59:27 +02:00

@fclem: If it is a bug, it should be confirmed? If it is not confirmed, it should probably still be a report (possibly set to Needs Developer To Reproduce)?

Philipp Oeser commented

2020-11-18 13:10:56 +01:00

Changed status from 'Needs Triage' to: 'Confirmed'

Philipp Oeser commented

2020-11-18 13:10:56 +01:00

Changing this to Confirmed now [following @fclem 's choice on the workboard]

Changing this to `Confirmed` now [following @fclem 's choice on the workboard]

tasos commented

2021-01-25 13:23:15 +01:00

Added subscriber: @TasosK

Christian Clavet commented

2021-07-14 14:48:03 +02:00

Added subscriber: @christian-clavet

Christian Clavet commented

2021-07-14 14:48:03 +02:00

Could this be related to the GPU memory being hit at maximum on the GTX1050? Is there a way to know the used graphic memory at the moment of the crash? This card is being rated at 2GB of VRAM...

Wilco Beukers commented

2022-12-05 15:18:56 +01:00

Added subscriber: @Wibe

Wilco Beukers commented

2022-12-05 15:18:56 +01:00

This comment was removed by @Wibe

*This comment was removed by @Wibe*

Philipp Oeser removed the

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Blender crashes when click on shading tab #75882